Windows 10 – Should I wait?

Microsoft has recently released the latest version of its operating system (OS) for PCs – Windows 10 (let’s call it WinX).

This is the first time Microsoft is offering the upgrade for free to existing users of Windows 7 and 8 (until July 2016).   They are intending to make upgrades to their OS less of a big deal in the future, giving it away and moving to a more automatic update format.   Apple and Android have been following this model for years.   It’s a good idea for the most part – keeping your OS up to date means it has the latest security & features.

WinX NotifierMany of you may have seen a little notifier popping up on your PCs prompting you to reserve your free copy of WinX now.   With great joy and vigor many of you have done just so.   But is this a good idea? Continue reading

An inexpensive gadget to stay on track in your Practice.

Nine minutes – This is the time that passes before a discreet silent alarm goes off on Dr. Kathleen Tavarez‘ wrist during a patient consultation. It reminds her that her allocated time of ten minutes is nearly up. She politely sums up her thoughts with her patient and exits the consultation keeping her right on track for her next patient.


Rewind about a month. While onsite to help on some technical issues, Dr. Tavarez saw my smartwatch – a basic Pebble Watch. I gave her the quick 2 minute tour and demonstrated some of the cool things it could do. Read texts and emails, monitor who’s calling and even create simple alarm timers. She tried it on and although it’s a little plain on the style side and a little bulky, she’s decided to give it a try.

Continue reading

Rogue Logins can be a Backdoor into your Practice

Every Microsoft Windows computer on the network has a number of Local User Accounts that can be used to login to the PC without needing to know a Username and Password on the overall Practice network security domain.   These local accounts are often overlooked or forgotten.   Often they may have blank passwords when the computer is shipped to you.  Hackers and viruses can exploit these accounts, so it is important that they are secured or deleted. Continue reading

Internet Firewall Checkup – 15 minutes that can save your Practice

When was the last time you checked the most important part of your Internet Defense?  All that stands between you and the Evils of the Internet is a single device called the Internet Firewall (or sometimes called the Router).   The firewall is a gatekeeper and controls what can get ‘out’ to the Internet from your Office network, and more importantly what can get ‘in’ to your network from the evil public side.  Have no freaking idea what it’s currently configured to allow in (and should you really)?  Then this article is for you, keep reading. Continue reading

You need a Business Associate Agreement with your IT Person (and others)

If you are a dental specialist and have computers in your Practice and have an external IT person that looks after them, you need a HIPAA Business Associate Agreement (BAA) with them.   I know you are squirming and wish this didn’t apply to you, but it’s pretty simple and clear that it does. Continue reading

Thinking About Cloud Computing? What questions should you be asking and why. – Part 12

Cloud Computing - What about Patient Education applicationsWhat about Patient Education applications?

Many Practices now utilize Patient Education Application applications such as Dolphin Aquarium or IACT Case Presenter.   In some cases these are integrated with the traditional in-house Practice Management Application (PM App) or Imaging App.   The integration streamlines the workflow process. Continue reading

Thinking About Cloud Computing? What questions should you be asking and why. – Part 10

Cloud Computing - What happens when the Internet goes outWhat Happens when the Internet Goes Out?

Cloud Practice Management Applications (PM Apps) rely on the Internet.  No Internet = No PM App.  This is the biggest worry of any Cloud user.

Ask yourself what the longest interruption in your Internet service has been?  5 minutes?  An hour?  A day or more?   Could you run your Practice without your PM App that long?  5 minutes?  Sure.  An hour? Maybe.   A Day or More?  No way!

It’s not a question of “If your Internet Connection will go out”, but rather just when and for how long.

Makes you cringe doesn’t it.  You need to prepare. Continue reading